The Annual Snapshot of Thought Leadership in ICT supporting Higher Education and Research in Victoria and Tasmania
Monday 26 November 2018 Learning & Teaching Building, Monash Clayton9:55
The Future of Education and ICT
In a constantly evolving society, there is more demand than ever for the Education sector to stay relevant and harness the growing number of emerging technological opportunities. However, with opportunity comes risk. In particular, the need to ensure transformations that improve learning, connection and efficiency add value to the student experience rather than creating a sense of alienation and isolation.
10:30
Morning Tea
11:00
University of the Future: Can the Universities of Today Lead Learning for Tomorrow?
Does higher education need a new paradigm to serve Australia’s needs in the Transformative Age? We have entered the Transformative Age and, much like the Industrial Revolution before it, we can expect fundamental shifts in how we live, work and learn. External disruptive forces over which university stakeholders have limited control will shape the future of higher education in Australia. This discussion explores four divergent views of the higher education landscape in 2030 and provides insights to how universities need to transform themselves to serve a changing society and a profoundly changed world.
11:45
Rebuilding the First-Year Experience, One Block at a Time
This presentation outlines a strategic initiative, currently underway at Victoria University (VU) in Melbourne. The VU Block Model aims to transform the undergraduate student experience on a scale never before seen in Australia.
This unique model deliberately focuses on students’ pedagogical, transition and work/life balance needs and re-conceptualised the design, structure and delivery of 160 units of study to ensure student success. This initiative required the disruption and redevelopment of all university systems to ensure students experience a supportive and seamless transition into, and journey through, their first year of study at university and beyond.
Learning Spaces Panel - Organisational & Technology Evolution
This session will cover Learning Space developments at each of Deakin and Monash Universities. A tour of an innovative learning space (G54) in the forum venue building will be included.
12:15
Understanding the Practicalities of Learning Analytics with Moodle (or any LMS)
Cliff will provide a whirlwind tour of what the foundation techniques are, what they are not, and how they can be applied. He will discuss how Learning Analytics can be implemented, and what are the practical applications and its limitations. Finally, he will explore the latest analytics project that Monash is undertaking with a goal to better understand the area student assessment.
Learning Spaces Panel - Organisational & technology Evolution (Continued)
Learning Spaces Panel - Organisational & technology Evolution (Continued)
This session will cover Learning Space developments at each of Deakin and Monash Universities. A tour of an innovative learning space (G54) in the forum venue building will be included.
12:45
Lunch
1:45
Transition from CIO to Executive
Professor Richard Constantine will share an insight into his journey as an Executive transitioning from a CIO role to one with broader organisational responsibilities including that of digital technology and its strategic impacts. Richard shares his experiences moving away from a technology profession into a role that requires strategic thinking and establishing a strong understanding of all parts of the University’s business. Technology is a major focus for all Universities and having extensive digital experience in delivering outcomes provides executives the ability to transform all parts of the business within a University to deliver enhanced staff and student experience and organisational efficiencies
2:30
Digital Wayfinding @ UoM
“The University of Melbourne is like a suburb without Google maps” … Student Wayfinding Usergroup.
This presentation will outline UoM’s journey to improve wayfinding services to its community. It will cover the discovery process, the challenges of digital wayfinding, the platform selection process, data quality issues, operational aspects and the future of wayfinding at UoM.
Multifactor Authentication & Cybersecurity at Deakin University
- Dushyant Sattiraju – Cyber Security Operations Lead eSolutions Deakin University Cyber Security Operations Lead eSolutions Deakin University
Multi-factor authentication gives an extra dimension to traditional authentication. A multi-factor is generally a combination of credentials that you know and that you have.
How Deakin Does It:
At Deakin, most web applications use Single Sign On with username and password as a primary factor for authentication.
We have uplifted our authentication capability by introducing a second factor that uses push notifications on mobile phones.
To do this we have introduced 3 key technologies; Shibboleth for SSO, f5 APM for Access Policy Management and Duo Security for multi-factor authentication.
First, we offloaded Single Sign On for key web applications to our load balancers then creating a simple policy on the APM to trigger MFA request using duo security for select users who opted in for the MFA add-on.
We then added policies to trust users and their devices and service providers. This allowed us to send an MFA request only if the trust changed; i.e., they changed their device or service provider.
User Experience
From a user’s perspective they would scan a QR code on the first instance to register their mobile device for MFA.
Users would then login to an enterprise application using the SSO page. If they are logging in from a new device and/or service provider they would receive a push notification on their mobile device, once the user chooses ‘Yes’, they are automatically logged in.
The outcome is an authentication system that is secure and at the same time not onerous for the user.
3:00
Afternoon Tea
3:30
Analytics Everywhere
Analytics should drive insight into and from every action. It is a key capability required for success in any role, business process and decision. Data quality, management and accessibility are the largest challenges to enabling this capability in an organisation. Creating confidence and a common understanding in developing practices and capabilities to support a trusted foundation of data is critical. Monash University’s Business Intelligence & Analytics will share the strategy that is being implemented to realise this ambition.
Federation University ICT - Thinking Beyond Band-Aid Solutions
How often do you see in your institution that someone from another department has a very specific issue, and they go out on their own to ‘evaluate’ and buy a point solution to fix it? All of a sudden, a job is logged with IT to fix software issues where nobody has an idea about the application and nobody has the skillset to solve it.
While this ‘band-aid’ strategy might solve the current issue, (often it won’t, really), it can be detrimental for the organisation in the longer term. Institutional stockpiling of odd-shaped “Technology Band-Aids” quickly becomes overly complex, expensive, inefficient and difficult for IT departments to manage and support.
Federation University staff will share their journey in assessing the current IT landscape, challenges and deliverables in order to invest more intelligently in the future.
4:00
Research of the Future - Dynamic, Disruptive, Digital
Insight into the various strategies La Trobe is progressing to evolve and integrate research capability into mainstream operations through various business lens – research administration, the science of research data, and infrastructure/service optimisation – supporting, sharing and caring. The advent of new research opportunity, practice, and emerging capability – particularly through AI and autonomous operation present a new frontier for ICT support and skills – awareness, preparation, and execution are the emerging challenges.
Scalable Networks for the Ever Evolving Student
How RMIT caters for the ever evolving Network consumption by students over the Wireless Network in a scalable manner.
4:30
From Students to Professionals: Can an Engagement Program Prepare our Students for their Career
There are several ways to engage students such as IBL, WIL and student innovation initiatives. A successful student engagement program must prepare the students for their career in the professional workforce. Our students will find careers across a wide spectrum from caregiver to engineers, to journalists. Each discipline has it’s own set of skill requirements but there are skills and qualities that are highly valued across all professions.
Our approach to Student Engagement aims to create an environment that nurtures these skills and qualities through a systematic, repeatable, and scalable program. Come meet the students who have been through our program as they share their learnings and experience. This is a participative session so bring your questions for the panel.