Sue Owen is Director, Library and Learning Spaces at Federation University Australia. Sue leads the strategic development of contemporary library services, collections and spaces, both online and at FedUni campus libraries across Victoria and in Brisbane. Her experience with spaces at many universities is informing a transformative pilot at FedUni, leveraging the affordances of technology, environments and interactive learning to enrich cross-campus and online student engagement. Sue’s interest in student success, diversity and inclusion have informed her development of academic library spaces and now with a regional university, she continues her collaboration with University Divisions and Schools to enhance and improve student outcomes. Sue’s ORCiD is